Privacy Policy

Lucky Consulting Group LLC d/b/a Southern Virginia Baptist Church

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Lucky Consulting Group LLC d/b/a Southern Virginia Baptist Church ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information:

• Name, email address, phone number, mailing address
• Information voluntarily submitted through contact forms, event registrations, or ministry inquiries
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and ministry requests
• Event registration information
• Communication history and feedback

2. How We Use Your Information

We use collected data to:

• Respond to your inquiries and requests
• Communicate about church services, events, and ministry opportunities
• Send requested ministry updates and resources
• Improve our website and visitor experience
• Maintain records of communication preferences and consent
• Protect the security and integrity of our website

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to church communications, including ministry updates, event reminders, scheduling information, volunteer opportunities, and other requested communications.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message; no further messages will be sent unless you re-opt in
• All opt-out requests are processed promptly

Message Frequency & Content:

• Message frequency varies based on your interactions with our ministry
• Messages will relate to church services, ministry events, volunteer opportunities, and communications you requested
• Marketing or promotional messages are sent only with your explicit consent

Help & Support:

• Reply "HELP" for assistance or call (757) 833-7198
• Support is available during normal office hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service or text message delivery, is permitted only as necessary to provide requested services. All other use cases exclude text messaging originator opt-in data and consent.

We implement reasonable safeguards to protect your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist with website hosting, communication services, or event management
• SMS providers solely for delivering messages you have consented to receive
• Service providers who are contractually required to maintain confidentiality and security

Legal Compliance:

• When required by law, legal process, or to protect our legal rights
• In response to valid law enforcement requests or court orders

Business Transfers:

• In the event of a merger, acquisition, or transfer of organizational assets
• Your information will remain protected under this Privacy Policy

The above categories specifically exclude text messaging originator opt-in data and consent, which will not be shared except with SMS providers necessary to deliver requested communications.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your information, including:

• Secure access controls
• Encryption where appropriate
• Regular system monitoring and updates
• Staff training on data privacy
• Secure backup procedures

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance the visitor experience.

You may disable cookies through your browser settings, although doing so may limit certain website features.

7. Your Rights & Choices

You have the right to:

• Access, update, or request deletion of your personal information
• Opt out of marketing emails
• Opt out of SMS communications by replying "STOP"
• Request information regarding how your data is processed
• Withdraw consent at any time where applicable

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

10. Contact Us

Lucky Consulting Group LLC d/b/a Southern Virginia Baptist Church
13246 Warwick Blvd
Newport News, VA
United States

Phone: (757) 833-7198